Returns Policy
We get it - sometimes something just doesn't work for you and you want to return or exchange. As long as your item(s) were purchased from our store and are still in their original condition, you have up to 30 days to return your item back to us!
What items can I return?
- Any unwanted product must be returned within 30 days from delivery or purchase date.
- All Underwear & Swimwear can't be returned for hygiene reasons.
- Socks can be returned if they are sealed in their original packaging.
- All bottles are non-returnable due to hygiene reasons.
- Personalised items can't be returned.
- Items with a final discount of 60% or more are 'Final Sale' and are not eligible for returns, exchanges, refunds, or store credit.
To receive a full refund on eligible returns, all items must be returned to us unworn, unused, unwashed and in the same condition you received them. All items are inspected on return.
When will I get my refund?
- Refunds can take up to 7 days to be processed from the date we receive your order back to our warehouse.
- It can take up to an additional 5 days for your refund to appear in your account once processed.
- We only offer refunds onto the original payment method used to make the order.
- For purchases where a gift card is used, the refund will be applied to the gift card first.
Good to Know
- Keep any proof of return postage receipts as we may need to view these as part of your return query.
- We do not offer combined returns; please send returns from different orders separately.
- Exchanges are available in select regions only and can only be made for a different size of the same item.
Need More Help?
If you have more questions, please contact our support team.